Delegate Management

Before the event

  • Participant list management

    Participant data easily managed and clearly displayed to keep you informed.
    You provide the data in CSV format and we will do the rest
    Clear and comprehesive viewing lists
    Access to current participant data at any time
    Simple exporting of data for your convenience and further analysis
    Participant list management

  • Effective event websites

    We will create an eye-catching website as part of your event marketing
    Modular website for your event
    Customization to fit your corporate design
    Microsite or single page can be linked into your corporate site
    We can create forms for different types (delegate, exhibitor, speaker)
    Telephone and email support provided
    Effective event websites

  • Registration & discount codes and categories

    We can assign individual registration codes to treat your participants individually
    Personal registration codes for special target groups or individuals
    Automatically generated passwords for invitees when protection to controlled events is required
    Personalized mailing - ideal for invitation only events
    Flexible promotion code system for discounts and marketing campaigns
    Multiple ticket categories for supporting programs, workshops
    Registration & discount codes and categories

  • Convenient online registration system

    Offer your attendees an easy & convenient online registration process
    Online registration with integrated payment management
    Flexible form editor for collecting individual data
    We can limit number of tickets per category and offer an optional waiting list
    Comprehensive system for discount & registration codes
    Full management information analysis
    Convenient online registration system

  • Email Communication

    Regularly communicate with your participants
    Send customized HTML/plain text emails for all or for selected groups
    Ad-hoc and scheduled emails
    Automated responses based on event triggers
    Last minute communique's, follow up mails, regular announcements/newsletters
    Email Communication

  • Event Affiliates

    Give affiliates and partners the opportunity to promote your event.
    Promote your event through affiliates and partners
    You set the commission your affiliates should receive - we handle affiliate payouts
    Performance-based payment: Your affiliates receive commission only on successfully sold tickets
    Keep an overview through real-time statistics
    Event Affiliates

  • Viral Ticketing

    Offer your participants the chance to offer tickets for your events.
    Viral marketing system for your event
    Effective word-of-mouth promotion
    More participants through recommendations
    Reduce the chance of spam filtering through trusted sources
    Viral Ticketing

  • Integrated payment and invoicing

    We can handle the payment and invoicing processes for you.
    Comprehensive processing of payments
    Payment methods include credit card, BACS, PayPal and invoice.
    International payments are managed by wire transfer
    Fully automated invoicing
    Regular reconciliation accounting reports for you
    Secure holding account facility with regular or one-off pay over
    Integrated payment and invoicing

  • Cancellations and transfers of tickets

    You can accept cancellations and nomination of alternate guests and we handle the rest
    Individual definition of cancellation options
    We manage the payout / refunding for cancellations
    For controlled events you can allow nomination of alternative delegates during registration
    Auto closure of waiting lists with maximum delegate number has been reached
    Cancellations and transfers of tickets

  • Maximum security and privacy protection

    Security and privacy is paramount. We rely on state-of-the-art technologies to ensure the security of your customer data and payment processing.
    Secure (SSL) encryption
    Extensive privacy controls (passwords and user access levels)
    Secure payment processing
    Payment Card Industry Data Security Standard, as standard
    Maximum security and privacy protection

  • Free Premium Support

    Our support team are available to help deal with all the event questions.
    E-mail support
    Personalised support hotline
    Fast response to issues
    Free Premium Support

During the event

  • Professional ticketing

    Choose between different types of tickets and let us take care of the distribution.
    Professional customized tickets
    Shipping of tickets via e-mail or regular post
    Badges, paper tickets, e-tickets and QR codes to mobile devices
    On-site staff for printing forgotten badges or a last minute delegate
    Professional ticketing

  • Staffing and Equipment Hire

    Let us take care of your visitors event day requirements
    Professional staff to manage the getting to and accessing the event
    Printing and re-printing of badges for missing pre-posted badges
    Printers, scanners and other IT equipment are available
    On-site registering of last minute delegates
    Staffing and Equipment Hire

After the event

  • Post event surveys and feedback

    We can request feedback by your delegates
    We can request feedback from delegates about the event
    The survey can go to all or selected attendees
    Feedback can be identifiable or anonymous
    Statistical data provided based on feedback
    Post event surveys and feedback

  • Management Information

    Detailed analysis of who attended and for what
    Which day(s) did they attend?
    What workshops and seminars did they attend?
    Has feedback been requested/provided?
    Management Information

  • Payment Accounting

    We will manage and pay over the collected money for the event
    Full accounting reports will be issued to you after the event
    Payment of the holding account money will be paid over
    Payment Accounting